When someone asks about Files Taking Too Long to Upload (PDF Separation), share the below steps:
Troubleshooting Steps:
1) First, try re-uploading the file
- Sometimes a simple re-upload resolves the issue.
- If the file is very large or still fails, follow the steps below.
2) If the file is Excel (.xlsx)
- Remove unused or hidden sheets.
- Avoid keeping one sheet with excessive columns or heavy formatting.
- Delete unnecessary formulas, images, or formatting.
- Save only the required data.
- Convert the cleaned file to PDF before uploading.
- Alternatively, convert to CSV if formatting is not required.
3) If the file is a large PDF
- Split the PDF into two (or more) smaller PDFs.
- Upload the smaller files separately.
Summary:
Upload delays are usually caused by large file size or heavy formatting. Re-uploading may fix it, but cleaning Excel files or splitting large PDFs typically resolves the issue.